Privacy Policy

AHT Wellness – KS • Effective October 6, 2025

This Privacy Policy explains how AHT Wellness – KS (“we,” “us,” or “our”) collects, uses, and protects information when you use our websites, patient portal, and communication services, including email and text messaging (SMS/MMS).

This page is provided for transparency and carrier compliance for our SMS program.

1) Information We Collect

Contact details such as name, mobile phone number, email address, and mailing address.
Scheduling & account information such as appointment dates/times and portal status.
Communications content you send to us (e.g., SMS replies such as “C” to confirm).
Technical data (IP, device, time stamps) used for security and service reliability.

2) How We Use Information

To send transactional messages: appointment reminders/updates, care coordination, lab/prescription alerts, and portal notices.
To respond to your requests (e.g., HELP) and maintain service quality and security.
To comply with legal obligations and enforce our terms.

3) SMS/Text Messaging Program

SMS Terms

Consent: By providing your mobile number and opting in, you agree to receive SMS/MMS messages from AHT Wellness – KS regarding your care and scheduling.
Message frequency: Varies based on your appointments and care needs.
Fees: Message & data rates may apply. Check your mobile plan.
Opt-out: Text STOP to end messages. You may also contact us using the details below. You can text START to re-subscribe.
Help: Text HELP for assistance or contact us using the details below.
Carrier disclaimer: Carriers are not liable for delayed or undelivered messages.
Content: Messages are primarily transactional; we do not send promotional marketing texts without your explicit consent.

4) Sharing & Disclosure

We share information with service providers that help us deliver services (e.g., secure SMS gateways and hosting). These providers may process data on our behalf under agreements that restrict use.
We do not sell your personal information.
We may disclose information as required by law or to protect rights, safety, and security.

5) Security & Retention

We apply reasonable administrative, technical, and physical safeguards to protect information. No system is completely secure; please use the patient portal for sensitive information. We retain data only as long as needed for care, business, and legal purposes.

6) Your Choices

Opt-out of SMS: Reply STOP at any time.
Update your contact info by contacting us using the details below.
Cookies/Do Not Track: Our website may use essential cookies; we do not respond to “Do Not Track” signals.

7) Children’s Privacy

Our services are intended for patients and guardians. If you are a parent/guardian and believe a minor has provided personal information without consent, please contact us to request deletion.

8) HIPAA

For protected health information (PHI), we follow applicable health privacy laws. You may receive our Notice of Privacy Practices separately at time of care.